Birth of a Digital Assistant: Why an AI chatbot? [3/7]

Analyze every conversation, incorporate what's been learned and apply changes rapidly.

Next steps:

- See the full RBS digital assistant story: http://ibm.biz/banking_chatbot
- Take the Call Center AI Assessment: http://ibm.biz/CallCenterAssessment
- Watch the Cora playlist: http://ibm.biz/MeetCoraPlaylist
- Follow us on Twitter: https://twitter.com/IBMFinTech



(Source: IBM FinTech, https://www.youtube.com/watch?v=88jlV8wEwXM)